Shift Lead: Retail Ops & Customer Experience

Walgreens; Effingham (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to support store operations in Effingham, IL. You will open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are ready for business.

You will also handle returns, refunds, and assist with deliveries while delivering an exceptional customer experience. Role focuses on accurate cash handling, price changes, merchandising, and maintaining store cleanliness and organization.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Ability to handle cash and operate cash registers.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-up tasks.
• Handle product returns, refunds, cash drops, and cashier errors.
• Provide excellent customer service and model a delightful experience.

Skills

Leadership

Customer service

Cash handling

Retail knowledge

Tools

Store systems

Job description

Walgreens is seeking team members to support store operations in Effingham, IL. You will open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are ready for business.

You will also handle returns, refunds, and assist with deliveries while delivering an exceptional customer experience. Role focuses on accurate cash handling, price changes, merchandising, and maintaining store cleanliness and organization.