Shift Lead — Retail Ops & Customer Experience

Walgreens; Ashland City (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Ashland City, TN seeks a capable associate to support opening/closing, cash handling, and customer service. You will assist with inventory, pricing, and displays, and help with vendor deliveries and the back door process.

One year of leadership or key-holder experience and fluent English are required. Responsibilities include greeting customers, resolving issues, maintaining store cleanliness, and ensuring compliance with local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Maintains inventory accuracy and assists with pricing, signage, and displays to support store operations.

Skills

Customer service

Leadership

English fluency

Education

High school diploma or equivalent

Tools

Store systems

Job description

Walgreens in Ashland City, TN seeks a capable associate to support opening/closing, cash handling, and customer service. You will assist with inventory, pricing, and displays, and help with vendor deliveries and the back door process.

One year of leadership or key-holder experience and fluent English are required. Responsibilities include greeting customers, resolving issues, maintaining store cleanliness, and ensuring compliance with local regulations.