Shift Lead: Retail Operations & Customer Experience

Walgreens; Goshen (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Goshen, Indiana, seeks a Store Key Holder to help run daily operations and deliver exceptional customer service. The role requires leadership experience, strong English, and knowledge of inventory controls.

You may assist with pharmacy-related tasks as needed and support store management in opening, closing, and cash handling. This position offers full-time hours and a dynamic retail environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, perform cash handling and start-up tasks.
• Process returns, refunds, cash drops, and cash register transactions.
• Provide excellent customer experience and assist customers.
• Assist with vendor deliveries and back-door access.
• Maintain store appearance, pricing, and inventory accuracy.

Skills

Leadership experience

English fluency

Inventory control knowledge

Education

PTCB certification or pharmacy license

Job description

Walgreens in Goshen, Indiana, seeks a Store Key Holder to help run daily operations and deliver exceptional customer service. The role requires leadership experience, strong English, and knowledge of inventory controls.

You may assist with pharmacy-related tasks as needed and support store management in opening, closing, and cash handling. This position offers full-time hours and a dynamic retail environment.