Shift Lead - Retail Customer Experience & Store Ops

Walgreens; Lakewood (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Lakewood, CO is seeking a dependable team member to manage opening and closing procedures, handle cash, and ensure the store is ready for customers at start of the day.

The role emphasizes delivering a distinctive customer experience, assisting with inventory, pricing, and storefront presentation while upholding company policies and standards for accuracy and service excellence.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Arrest and conviction records may be considered.
• PTCB certification or pharmacy license may be required by state.

Responsibilities

• Opens and closes the store, performs cash handling, and ensures readiness for business.
• Completes product returns, order voids, customer refunds and price verifications.
• Provides a distinctive and delightful customer experience.
• Engages customers and assists with products and services to ensure satisfaction.
• Maintains accurate inventory counts and supports store operations.

Skills

Leadership experience

Customer service

Cash handling

Communication

Job description

Walgreens in Lakewood, CO is seeking a dependable team member to manage opening and closing procedures, handle cash, and ensure the store is ready for customers at start of the day.

The role emphasizes delivering a distinctive customer experience, assisting with inventory, pricing, and storefront presentation while upholding company policies and standards for accuracy and service excellence.