Shift Lead — Quality, Service & Team Coach

Workstream; Elizabethtown (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Workstream is seeking a dedicated Shift Manager in Elizabethtown, KY, responsible for overseeing restaurant operations and ensuring top quality service. The ideal candidate must be able to coach staff and handle customer interactions effectively while managing food quality and safety standards.

Key responsibilities include interacting with customers, training new employees, and managing costs. Successful candidates should possess strong customer service skills and have completed the Donatos M.I.T. Program.

Qualifications

• 1-year experience as Shift Lead or Manager or equivalent.
• Must be able to perform essential functions safely.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Ensure customers receive orders accurately and timely.
• Train new Associates on Donatos standards.
• Manage food, labor, and costs effectively.

Skills

Customer service skills

Ability to train and coach staff

Time management skills

Knowledge of food safety standards

Education

Completion of Donatos M.I.T. Program

Tools

Cash control procedures

Job description

Workstream is seeking a dedicated Shift Manager in Elizabethtown, KY, responsible for overseeing restaurant operations and ensuring top quality service. The ideal candidate must be able to coach staff and handle customer interactions effectively while managing food quality and safety standards.

Key responsibilities include interacting with customers, training new employees, and managing costs. Successful candidates should possess strong customer service skills and have completed the Donatos M.I.T. Program.