Shift Lead & People Leader - Fast-Casual Dining

Zaxby's; Hickory (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

FREE meals on the clock

Team member recognition program

Team member referral bonus

Flexible Hours

Job summary

Zaxby’s in Hickory, NC is seeking hard-working, energetic management personnel for a fast-paced, fast-casual restaurant. The role requires a flexible schedule, including nights and weekends, and prefers candidates with restaurant experience.

The position emphasizes guest service, teamwork, and the ability to manage shifts, handle transactions, and uphold brand standards in a busy setting.

Qualifications

• Must be 16 years of age or older
• Ability to work a minimum of 9 hours per week
• Flexible Hours
• Nights and weekends are required
• Restaurant Experience is preferred
• Must be hard working and a team player

Responsibilities

• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Explain menu items, answer questions, and suggest additional items
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, server ware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

Job description

Zaxby’s in Hickory, NC is seeking hard-working, energetic management personnel for a fast-paced, fast-casual restaurant. The role requires a flexible schedule, including nights and weekends, and prefers candidates with restaurant experience.

The position emphasizes guest service, teamwork, and the ability to manage shifts, handle transactions, and uphold brand standards in a busy setting.