Shift Lead: Own the Shift, Elevate Guest Experience

Whistle Express Car Wash; Sedan (KS); On-site; USD 18,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot and lead the team when management is off-site. You will oversee operations, engage customers, and ensure safety and quality during fast, physical shifts.

The role involves opening/closing procedures, directing vehicles, and maintaining high cleanliness and guest satisfaction. Prior leadership or team experience is a plus, and the base pay range is $13.00–$17.00 per hour.

Qualifications

• Leadership or team experience preferred.
• Able to open/close operations.
• Comfortable working outdoors at pace.
• Customer engagement and safety focus.

Responsibilities

• Greet customers and provide a friendly experience.
• Direct vehicles safely through wash tunnel and prep cars.
• Lead shift, open/close, delegate tasks, and handle issues.
• Inspect vehicles for quality and report issues.
• Uphold Sparkle Assurance and ensure continuous process improvements.

Skills

Leadership

Customer service

Safety awareness

Communication

Job description

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot and lead the team when management is off-site. You will oversee operations, engage customers, and ensure safety and quality during fast, physical shifts.

The role involves opening/closing procedures, directing vehicles, and maintaining high cleanliness and guest satisfaction. Prior leadership or team experience is a plus, and the base pay range is $13.00–$17.00 per hour.