Shift Lead - Own the Lot, Elevate Guest Experience

Whistle Express Car Wash; Batesville (MS); In loco; USD 18.000 - 23.000; Tempo pieno

Descrizione del lavoro

Whistle Express Car Wash in Batesville, MS is seeking a Shift Lead to set the pace and standards on the lot. You will lead the crew when management isn’t on-site, run opening/closing, and ensure the site runs smoothly with a focus on safety and quality.

Responsibilities include greeting customers, promoting memberships, inspecting vehicles, coordinating wash operations, and resolving issues quickly. You’ll stay active outdoors, model ownership, and coach the team to consistently exceed guest

Competenze

• Experience leading a team outdoors and balancing pace with safety.
• Strong customer service and communication skills.
• Willingness to be physically active in a fast-paced environment.
• Ability to open/close shift and delegate tasks.

Mansioni

• Greet customers and deliver a positive experience.
• Promote memberships and related offerings.
• Direct vehicles into the wash and prepare them for service.
• Monitor equipment and enforce safety protocols.
• Lead the team during shifts and handle issues escalated to leadership.

Conoscenze

Team leadership

Customer engagement

Shift opening/closing

Safety awareness

Outdoor work

Descrizione del lavoro

Whistle Express Car Wash in Batesville, MS is seeking a Shift Lead to set the pace and standards on the lot. You will lead the crew when management isn’t on-site, run opening/closing, and ensure the site runs smoothly with a focus on safety and quality.

Responsibilities include greeting customers, promoting memberships, inspecting vehicles, coordinating wash operations, and resolving issues quickly. You’ll stay active outdoors, model ownership, and coach the team to consistently exceed guest