Shift Lead - Own the Lot, Inspire the Team

Whistle Express Car Wash; Yorktown (VA); On-site; USD 17,000 - 28,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to oversee daily operations onsite. You will lead the crew, greet guests, and ensure safe, efficient vehicle processing through the wash tunnel. The role emphasizes ownership, accountability, and maintaining high wash quality on a fast-paced site.

Responsibilities include coaching staff, handling opening/closing tasks, promoting memberships, and addressing operational issues promptly to keep service levels strong and guests satisfied.

Qualifications

• Experience in supervising a team is preferred.
• Ability to train and guide staff during shifts.
• Strong communication with customers and teammates.

Responsibilities

• Greet customers and promote memberships and services.
• Direct vehicles safely through the wash process.
• Open/close the site and supervise team during shifts.
• Monitor operations and address issues to keep pace.
• Ensure cleanliness and quality of wash for every guest.
• Escalate problems to leadership when needed.

Skills

Customer Service

Leadership

Team Management

Operations

Safety Compliance

Job description

Whistle Express Car Wash is seeking a Shift Lead to oversee daily operations onsite. You will lead the crew, greet guests, and ensure safe, efficient vehicle processing through the wash tunnel. The role emphasizes ownership, accountability, and maintaining high wash quality on a fast-paced site.

Responsibilities include coaching staff, handling opening/closing tasks, promoting memberships, and addressing operational issues promptly to keep service levels strong and guests satisfied.