Shift Lead - Outdoor Gear Retail, Growth & Team Impact

5.11 Tactical; Missouri; Hybrid; USD 33,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Job summary

5.11 Tactical is seeking a Sales Supervisor (Shift Lead) in Missouri to help the store team deliver outstanding customer experiences and uphold 5.11 standards.

Lead by example, tackle challenges, and support merchandising, stock, and visuals while maintaining high standards and a customer-first mindset.

This role offers a fast-paced, results-driven environment with opportunities to grow, plus an employee discount on 5.11 gear; pay range is $16.00–$19.00 per hour.

Qualifications

• Retail or customer service experience in specialty or performance-driven retail.
• Ability to learn quickly and adapt in a fast-paced environment.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards of customer focus, compliance, and operational excellence.

Skills

Retail experience

Customer service

Teamwork

Problem solving

Enthusiastic

Job description

5.11 Tactical is seeking a Sales Supervisor (Shift Lead) in Missouri to help the store team deliver outstanding customer experiences and uphold 5.11 standards.

Lead by example, tackle challenges, and support merchandising, stock, and visuals while maintaining high standards and a customer-first mindset.

This role offers a fast-paced, results-driven environment with opportunities to grow, plus an employee discount on 5.11 gear; pay range is $16.00–$19.00 per hour.