Shift Lead - Operations & Service Coach

guernseysonic; St. Albans (WV); On-site; USD 21,000 - 25,000; Full time

Job summary

Guernsey Sonic in St. Albans, WV is seeking a hands-on Shift Supervisor to lead restaurant operations, supervise staff, and ensure quality service and sanitation.

You will train new employees, run shift meetings, enforce policies, and handle customer and employee concerns. This role requires reliability, leadership, and the ability to work flexible hours, including nights, weekends, and holidays.

Qualifications

• Experience in restaurant or retail environment preferred.
• Ability to lead and train new employees.
• Know policies and sanitation standards.

Responsibilities

• Lead and supervise station duties (fountain, grill, drive-thru if applicable) to meet standards.
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and operational standards.
• Maintenance of cleanliness and sanitation per standards.
• Regular attendance.
• Time/Shift: 30+ hours weekly with nights and weekends.

Skills

General restaurant knowledge

Basic math and reading skills

Verbal and written communication

Follow directions

Multi-tasking and leadership

Job description

Guernsey Sonic in St. Albans, WV is seeking a hands-on Shift Supervisor to lead restaurant operations, supervise staff, and ensure quality service and sanitation.

You will train new employees, run shift meetings, enforce policies, and handle customer and employee concerns. This role requires reliability, leadership, and the ability to work flexible hours, including nights, weekends, and holidays.