Shift Lead: Oil Change Center & Customer Service

Grease-Monkey; Wildflower (UT); On-site; USD 26,000 - 36,000; Full time

Job summary

Paycom - ATS is seeking a dependable Key Holder for our Quick Oil Change team. You will open and close the service center, support daily operations, and ensure customers receive efficient, friendly service.

Ideal candidates have basic automotive knowledge, strong leadership potential, and the ability to manage time in a fast-paced environment. This role offers opportunities to mentor staff and grow within a service-based business.

Qualifications

• Experience in service or retail environment.
• Automotive experience is a plus.
• Basic mechanical aptitude or willingness to learn.
• Ability to manage time in a fast-paced setting.
• Excellent communication and customer service skills.

Responsibilities

• Unlock and secure the location at the beginning and end of shifts.
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe.
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols.
• Assist in leading the team during daily operations and ensuring workflow efficiency.
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
• Maintain inventory of supplies and report needs to Center Manager
• Uphold health, safety, and cleanliness standards in the service bays and customer areas.
• Provide outstanding customer service and resolve basic issues or complaints.
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
• Train and mentor new employees
• Ensure compliance with company policies and procedures

Skills

Customer service

Leadership

Time management

Multitasking

Communication

Dependability

Job description

Paycom - ATS is seeking a dependable Key Holder for our Quick Oil Change team. You will open and close the service center, support daily operations, and ensure customers receive efficient, friendly service.

Ideal candidates have basic automotive knowledge, strong leadership potential, and the ability to manage time in a fast-paced environment. This role offers opportunities to mentor staff and grow within a service-based business.