Lead Lube Technician & Service Center Leader

Grease-Monkey

Mundelein (IL)

On-site

USD 32,000 - 38,000

Full time

14 days+

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Job summary

Paycom - ATS in Mundelein, IL is seeking a dependable Key Holder to support daily service operations and ensure customers receive efficient, friendly service. The role focuses on opening/closing duties, cash handling, basic oil changes, and guiding a small team with a strong emphasis on safety and customer satisfaction.

The position requires prior service or retail experience, basic mechanical aptitude, and a valid driver’s license.

Qualifications

Prior experience in a service or retail environment required.
Automotive experience is a plus.
Must be at least 18 years old with a valid driver’s license and able to pass a background check.

Responsibilities

Unlock and secure the location at the start and end of shifts.
Handle daily deposits when the Center Manager is absent.
Secure cash and store safe per protocols.
Lead the team during daily operations to maintain workflow.
Perform oil changes, fluid checks, filter replacements, and minor vehicle services.
Maintain inventory and report needs to Center Manager.
Uphold health, safety, and cleanliness standards in bays and customer areas.
Provide outstanding customer service and resolve basic issues or complaints.
Escalate safety, security, or behavioral issues to District Manager if needed.
Train and mentor new employees and ensure policy compliance.