Shift Lead - Membership Sales & Service

Modwash; Washington Township (NJ); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free car washes

Team-oriented environment

Career advancement

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash Turnersville, NJ is seeking a Customer Service Lead to drive membership sales and deliver a legendary car wash experience. You’ll guide guests through packages, greet with a smile, and ensure 100% satisfaction while upholding site standards.

Responsibilities include opening/closing duties, coaching teammates, maintaining equipment, and promoting the ModWash brand. Must be flexible with evenings/weekends and have strong communication and sales skills.

Qualifications

• Experience in customer service or sales is preferred.
• Excellent communication and interpersonal skills.
• Willingness to work evenings and weekends.
• Ability to work in a fast-paced environment.
• Team player with a positive attitude.

Responsibilities

• Deliver mind blowing customer service.
• Sell ModWash packages and memberships.
• Guide guests through packages and options.
• Engage with customers pre/post wash for satisfaction.
• Collaborate with team to reach sales goals.
• Open and close site responsibilities and maintain standards.
• Maintain on-site equipment and troubleshoot when needed.
• Oversee productivity, breaks, and safety of all employees.
• Seek ways to improve the business.
• Ensure facilities are clean and presentable.

Skills

Customer service

Sales skills

Communication

Team motivation

Interpersonal skills

Flexible schedule

Job description

ModWash Turnersville, NJ is seeking a Customer Service Lead to drive membership sales and deliver a legendary car wash experience. You’ll guide guests through packages, greet with a smile, and ensure 100% satisfaction while upholding site standards.

Responsibilities include opening/closing duties, coaching teammates, maintaining equipment, and promoting the ModWash brand. Must be flexible with evenings/weekends and have strong communication and sales skills.