Shift Lead: Membership Sales & Guest Experience

Modwash; Canton (GA); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Base pay + commission

Paid training and coaching

Free employee car washes

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Canton, GA is hiring for a full-time role focused on delivering exceptional customer service and driving membership sales. You will educate customers on membership options and help them choose the best package to keep their vehicles clean year-round.

The position emphasizes a friendly, energetic team player who can work flexible hours, including evenings and weekends, to meet business goals while ensuring guest satisfaction and store standards.

Qualifications

• Passion for serving others.
• Awesome customer service skills; sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service to every guest.
• Actively sell and present ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with the team to meet sales goals.
• Perform opening/closing site duties and maintain service standards.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee productivity, breaks, and safety of all employees.
• Seek ways to improve the business and ensure compliance with policies.
• Keep facilities clean and presentable.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Canton, GA is hiring for a full-time role focused on delivering exceptional customer service and driving membership sales. You will educate customers on membership options and help them choose the best package to keep their vehicles clean year-round.

The position emphasizes a friendly, energetic team player who can work flexible hours, including evenings and weekends, to meet business goals while ensuring guest satisfaction and store standards.