Shift Lead Manager – Drive-Thru Ops & Guest Experience

soar-restaurants-sonic; Montgomery (AL); On-site; USD 18,000 - 23,000; Full time

Job summary

soar-restaurants-sonic is seeking an Assistant Manager to help lead the drive-in's operations and staff during shifts. You will train, coach, and direct team members, ensure guest satisfaction, and uphold brand standards across all stations.

Responsibilities include managing labor and inventory, coordinating opening/closing duties, addressing guest and employee concerns, and maintaining compliance with laws and company policies while delivering a safe, clean, and efficient dining experience.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor laws (e.g., wage and hour laws).
• Knowledge of health and safety regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication, problem-solving, time-management, leadership.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Perform all station duties as necessary during shift to meet operational standards.
• Regular attendance.

Skills

Restaurant management

Staff training

Leadership

Communication

Job description

soar-restaurants-sonic is seeking an Assistant Manager to help lead the drive-in's operations and staff during shifts. You will train, coach, and direct team members, ensure guest satisfaction, and uphold brand standards across all stations.

Responsibilities include managing labor and inventory, coordinating opening/closing duties, addressing guest and employee concerns, and maintaining compliance with laws and company policies while delivering a safe, clean, and efficient dining experience.