Shift Lead & Operations Coach

soar-restaurants-sonic; Mission (KS); On-site; USD 20,664 - 30,307; Full time

Job summary

soar-restaurants-sonic is seeking an Assistant Manager to help lead drive-in operations and staff during a shift. You will train, coach, and direct team members while ensuring efficient service and guest satisfaction.

Responsibilities include managing staffing during shifts, performing opening/closing duties, and upholding company policies, safety standards, and quality controls. This role requires strong communication and problem-solving skills.

Qualifications

• Six months of restaurant management experience or one year in retail management.
• Experience running a restaurant shift without supervision.
• Proficiency in basic computer operations and numeracy.

Responsibilities

• Train, coach, lead, and assign drive-in employees during shift.
• Lead drive-in operations to ensure optimal guest experience.
• Manage staffing levels and perform opening/closing duties.
• Handle guest and employee concerns during shifts.
• Monitor cost controls: food, labor, inventory, and quality.

Skills

Restaurant management

Staff training

Communication

Labor law knowledge

Health and safety

Time management

Problem solving

Leadership

Multi-tasking

Computer skills

Job description

soar-restaurants-sonic is seeking an Assistant Manager to help lead drive-in operations and staff during a shift. You will train, coach, and direct team members while ensuring efficient service and guest satisfaction.

Responsibilities include managing staffing during shifts, performing opening/closing duties, and upholding company policies, safety standards, and quality controls. This role requires strong communication and problem-solving skills.