Shift Lead - Legendary Service & Team Coach

Starbucks Corp.; United States; On-site; CAD 21,000 - 30,000; Full time

Job summary

Starbucks Corporation in British Columbia is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead a shift team to deliver clear tasks and goals. You will provide legendary customer service, ensure prompt service, quality beverages and maintain a welcoming environment.

The role emphasizes coaching, communication and teamwork to create the Starbucks Experience for every customer, while adhering to safety, cash handling and store

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to lead and direct the work of others.
• Strong communication and teamwork are essential.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead a shift team, deploy partners and delegate tasks to deliver the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages and products.
• Follow cash handling, safety and security policies to ensure partner safety.
• Maintain a clean and comfortable store environment.
• Open and close duties as assigned.

Skills

Directing others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Corporation in British Columbia is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead a shift team to deliver clear tasks and goals. You will provide legendary customer service, ensure prompt service, quality beverages and maintain a welcoming environment.

The role emphasizes coaching, communication and teamwork to create the Starbucks Experience for every customer, while adhering to safety, cash handling and store