Shift Lead - Lead Service, Delight Guests, Growth

Swig; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Discounted drinks & cookies

Flexible hours

Growth opportunities

Team competitions and prizes

Job summary

Swig is seeking a Shift Lead in a fast-paced store in Richmond, VA to help run daily operations, lead a small team, and ensure guests receive an exceptional experience. You will train associates, enforce standards, and manage prep, stock, and cleaning tasks to keep the store efficient and welcoming.

Ideal candidates bring leadership, strong communication, and attention to detail, with a willingness to multitask in a dynamic environment.

Qualifications

• Must be at least 16 years old.
• Food handler's permit required.
• Previous restaurant experience is a plus.

Responsibilities

• Complete store checklists and deposits; ensure smooth operations.
• Train, mentor, and communicate with team members to achieve success.
• Stock, prep, and rotate food, supplies, and chemicals for service.
• Craft drinks and food by following Swig's procedures.
• Assist with to-go and delivery orders; ensure accuracy and timely service.
• Maintain cleanliness and safety standards across dining rooms and work areas.

Skills

Leadership

Customer service

Communication

Attention to detail

Multitasking

Food handler permit

Transportation

Attendance

Job description

Swig is seeking a Shift Lead in a fast-paced store in Richmond, VA to help run daily operations, lead a small team, and ensure guests receive an exceptional experience. You will train associates, enforce standards, and manage prep, stock, and cleaning tasks to keep the store efficient and welcoming.

Ideal candidates bring leadership, strong communication, and attention to detail, with a willingness to multitask in a dynamic environment.