Shift Lead: Lead Fast-Paced Restaurant Ops

Hardee's; Prattville (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Hardee's in Prattville, AL is seeking a Shift Leader to oversee restaurant operations during your shift, ensuring food quality, guest service, and a clean environment for guests. You will support management by leading the team, maintaining standards, and driving sales and efficiency while delivering a great guest experience.

The role emphasizes leading by example, training crew, managing labor, and maintaining compliance with policies.

Responsibilities

• Supervise restaurant operations during assigned shifts to ensure smooth, efficient service.
• Maintain company standards for food quality, guest service, and restaurant cleanliness.
• Monitor operations throughout the shift and make adjustments as needed to keep service running efficiently.
• Lead by example by demonstrating professionalism, teamwork, and a strong work ethic.
• Assist in training and developing crew members under the direction of management.
• Provide guidance and support to team members to ensure they understand procedures and expectations.
• Help motivate the team to perform at their best and deliver excellent service to guests.
• Step in and assist with crew member duties when needed to keep operations running smoothly.
• Conduct brief team meetings before or during shifts to review daily goals, promotions, procedures, and expectations.
• Communicate updates related to operations, safety, and training to team members.
• Encourage teamwork and maintain a positive, respectful working environment.
• Monitor staffing levels during shifts to ensure proper coverage and efficiency.
• Manage labor usage to help meet company labor cost standards.
• Adjust assignments and workflow as needed to maintain productivity and service speed.
• Help control inventory levels and ensure product availability during shifts.
• Follow company guidelines to maintain proper product rotation and storage.
• Assist with inventory tracking to meet company GAP (inventory control) standards.
• Ensure all equipment and facilities are properly used, cleaned, and maintained.
• Follow preventive maintenance procedures and report equipment issues to management.
• Help maintain a clean, organized, and safe restaurant environment.
• Take responsibility for all cash handling procedures during assigned shifts.
• Ensure registers, safe counts, and bank deposits are completed accurately.
• Enforce proper cash control procedures to protect company assets.
• Ensure personal appearance meets company standards and reflects professionalism.
• Follow and enforce all HR policies, sanitation standards, safety guidelines, and security procedures.
• Maintain compliance with company policies as well as local, state, and federal regulations.
• Gain valuable leadership and management experience
• Play a key role in running daily restaurant operations
• Help develop and mentor team members
• Be part of a fast-paced, supportive team environment with growth opportunities

Job description

Hardee's in Prattville, AL is seeking a Shift Leader to oversee restaurant operations during your shift, ensuring food quality, guest service, and a clean environment for guests. You will support management by leading the team, maintaining standards, and driving sales and efficiency while delivering a great guest experience.

The role emphasizes leading by example, training crew, managing labor, and maintaining compliance with policies.