Shift Lead: Lead, Coach & Elevate Guest Experience

Taco Bell; Flower Mound (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Advancement opportunities

Employee meal discounts

Team recognition programs

Job summary

Taco Bell in Flower Mound, Texas is seeking a Shift Leader to drive team performance during high-paced shifts. You will coach staff, handle guest concerns, and collaborate with management to meet brand standards and operational goals.

The role emphasizes leadership development, ownership of shift outcomes, and maintaining a welcoming environment for guests and teammates. Great fit for those growing into restaurant management positions.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Minimum 1 year of customer-facing restaurant experience.
• supervisory or leadership experience preferred.
• Must have or be willing to obtain food handler's certification.

Responsibilities

• Supervise, motivate, and manage restaurant staff during the shift.
• Train new employees in procedures, guest experience, and company standards.
• Monitor employee performance and provide balanced feedback.
• Lead shifts by assigning tasks and ensuring smooth hand-offs between shifts.
• Coach and support team members to improve speed, service, and execution.
• Ensure proper cash handling and register management during the shift.
• Oversee daily operations including food prep, service delivery, and cleanliness.

Skills

Team Leadership

Guest Service

Communication

Training

Education

High school diploma or equivalent

Job description

Taco Bell in Flower Mound, Texas is seeking a Shift Leader to drive team performance during high-paced shifts. You will coach staff, handle guest concerns, and collaborate with management to meet brand standards and operational goals.

The role emphasizes leadership development, ownership of shift outcomes, and maintaining a welcoming environment for guests and teammates. Great fit for those growing into restaurant management positions.