Shift Lead: Fast-Paced Growth & Guest Experience

Taco Bell; The Colony (TX); Hybrid; USD 18,000 - 22,000; Full time

Benefits offered by this job

Employee meals

Advancement opportunities

Team recognition

Job summary

Taco Bell Shift Leader position in The Colony, TX oversees daily operations during the shift, coaching staff and ensuring guest satisfaction and brand standards. You’ll manage tasks, monitor quality and safety, and partner with the AGM/RGM to drive results in a fast-paced environment.

We seek energetic individuals with supervisory experience, strong communication, and a commitment to teamwork. This hourly role offers growth opportunities within our Operations team.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred; some college coursework in hospitality or business management is a plus.
• Minimum of 1 year of customer-facing restaurant experience required.
• At least 1 year of experience in a supervisory or leadership role within the restaurant or hospitality industry preferred.
• Must have or be willing to obtain required food handler's certification for respective state/local area.
• Basic computer skills required.
• Must be able to fluently speak and understand English.

Responsibilities

• Supervise, motivate, and manage restaurant staff during the shift.
• Train new employees in procedures, guest experience, and company standards.
• Monitor employee performance and provide balanced feedback.
• Lead shifts by assigning tasks, managing breaks, and ensuring smooth hand-offs between shifts.
• Set a positive example through hustle, high standards, and a guest-first attitude.
• Coach and support team members in real time to improve speed, service, and execution.
• Ensure restaurant is staffed by executing schedule created and posted by RGM.
• Ensure the restaurant is clean, stocked, and operational during all hours of business.
• Enforce company policies and ensure that employees are adhering to them, including uniform standards and health & safety regulations.

Skills

Team leadership

Guest service

Communication

Time management

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Basic computer skills

Job description

Taco Bell Shift Leader position in The Colony, TX oversees daily operations during the shift, coaching staff and ensuring guest satisfaction and brand standards. You’ll manage tasks, monitor quality and safety, and partner with the AGM/RGM to drive results in a fast-paced environment.

We seek energetic individuals with supervisory experience, strong communication, and a commitment to teamwork. This hourly role offers growth opportunities within our Operations team.