Shift Lead — Lead Bakery Team & Guest Joy

Nothing Bundt Cakes; Cleveland (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Employee discounts

Job summary

Nothing Bundt Cakes seeks a motivated Shift Lead to help run daily bakery operations and deliver the joyful guest experience we stand for. You will support the Bakery Manager, lead by example, and ensure our cakes, service, and presentation meet Nothing Bundt Cakes standards.

You will guide team members, maintain cleanliness and safety, and drive efficient production while keeping guests delighted and ensuring timely orders. This role emphasizes leadership and hands-on bakery duties.

Qualifications

• Must possess a positive attitude and passion for guest service.
• Strong communication, organizational, and problem-solving skills.
• Ability to lead a team, delegate tasks, and keep teams focused during busy shifts.
• Dependability, accountability, and a strong work ethic.
• Calm, professional, and solution-oriented under pressure.
• Attention to detail, product quality, cleanliness, and food safety.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.

Responsibilities

• Lead bakery team members during shifts, ensuring tasks are completed accurately.
• Deliver exceptional guest service and create memorable experiences.
• Support daily bakery operations including baking, frosting, decorating, service, and orders.
• Ensure products meet quality, presentation, and freshness standards.
• Maintain a clean, organized, and food-safe bakery following sanitation procedures.
• Assist with opening and closing procedures including cash handling.
• Help manage daily production, prioritize tasks, and meet deadlines.
• Communicate needs and performance updates to the Bakery Manager.
• Coach and encourage team members, reinforcing expectations and teamwork.
• Monitor inventory, product rotation, labeling, dating, and waste.
• Lead by example and uphold bakery procedures.
• Demonstrate HEART values in interactions with guests and team.

Skills

Team leadership

Guest service

Communication

Problem solving

Dependability

Job description

Nothing Bundt Cakes seeks a motivated Shift Lead to help run daily bakery operations and deliver the joyful guest experience we stand for. You will support the Bakery Manager, lead by example, and ensure our cakes, service, and presentation meet Nothing Bundt Cakes standards.

You will guide team members, maintain cleanliness and safety, and drive efficient production while keeping guests delighted and ensuring timely orders. This role emphasizes leadership and hands-on bakery duties.