Shift Lead, Kitchen - HRC Orlando

144 Hard Rock Cafe International (Orlando) Inc; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Hard Rock Cafe Orlando is seeking a Kitchen Supervisor to manage opening and closing duties and oversee labor for cost-effective, smooth café operations.

You will monitor food costs, inspect recipes for freshness and temperature, and train staff to uphold Hard Rock standards. A safe, clean, and energetic work environment is expected.

Qualifications

• Basic kitchen supervisory skills and experience preferred.
• Ability to manage opening and closing duties.
• Experience overseeing labor to balance costs.

Responsibilities

• Perform opening & closing duties for the kitchen.
• Oversee shift-by-shift labor to balance costs for smooth operation.
• Monitor food cost using established methods to meet goals.
• Inspect and taste food to ensure freshness, flavor, and temperature.
• Train new staff and coach for food quality and service standards.
• Maintain a safe environment for staff and guests.

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: Basic functions of the Kitchen Supervisor include:

• Perform opening & closing duties for the kitchen
• Oversee shift-by-shift labor to achieve a cost-effective balance for smooth operation of the cafe
• Monitor food cost using established methods to meet goals
• Evaluate condition of equipment and conduct routine maintenance inspections to ensure smooth operation
• Ensure that assigned cleaning duties are completed by all staff prior to checking out after each shift
• Inspect and taste food to ensure freshness, flavor, recipe adherence and temperature (including line checks every shift)
• Train new staff members and coach all staff members to adhere to Hard Rock food quality and service standards
• Train and validate new staff members according to company training standards
• Perform shift expo duties (inside & outside) to ensure food is prepared according to spec and served in a timely manner
• Perform employee task such as preparation of all recipes to ensure quality of the product
• Maintain a safe environment for staff and guests, adhering to Hard Rock safety measures and checklists
• Ensure employees follow safety, sanitation and security procedures
• Provide Kitchen employees with verbal recognition, direction and support
• Communicate with Kitchen team to keep everyone informed of local, regional and corporate procedures
• Listen to comments, criticisms and feedback from employees to address any issues or suggestions with management
• Communicate with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen
• Communicate regularly with KM regarding Issues and suggestions related to product, people and performance
• Fulfill all daily and weekly tasks according to assigned areas of responsibility
• Performing duties which require bending & reaching
• Lifting & transporting containers, dish racks, and trashcans
• Maintaining a well-groomed appearance ("having a plan")
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and coworkers
• Maintaining HRC's 5 core Values and Mission Statement

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!