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Benefits offered by this job
Ongoing management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local, regional, and national awards and recognition
Job summary
A local coffee shop in League City is seeking a reliable and service-oriented Shift Lead / Key Holder. This role involves overseeing daily operations, ensuring exceptional customer service, and supporting the management team. The ideal candidate will possess strong communication skills, have at least one year of front-of-house experience, and display a passion for coffee. Responsibilities include preparing beverages, supervising staff, and maintaining café cleanliness. Flexibility in shifts is required for this position.
Qualifications
At least 1 year of experience in front-of-house operations.
Management experience required for shift lead.
Passion for coffee and customer service.
Responsibilities
Prepare and serve coffee and other beverages to café standards.
Lead and support team members during shifts.
Open and close the café according to procedures.
Skills
Customer service
Team player
Basic math skills
Conflict resolution
Organizational skills
Education
High school diploma or equivalent
Tools
POS system
Coffee machines
Job description
A local coffee shop in League City is seeking a reliable and service-oriented Shift Lead / Key Holder. This role involves overseeing daily operations, ensuring exceptional customer service, and supporting the management team. The ideal candidate will possess strong communication skills, have at least one year of front-of-house experience, and display a passion for coffee. Responsibilities include preparing beverages, supervising staff, and maintaining café cleanliness. Flexibility in shifts is required for this position.