Shift Lead: Ice Cream Shop & Team Coach

Salt & Straw; Miami Beach (FL); Vor Ort; USD 18.000 - 25.000; Teilzeit

Benefits dieser Stelle

401(k) match

Health coverage (medical/dental/vision

Flexible scheduling

Paid parental leave

Education allowance: up to $1,800/year

Team Member discount: 30%

Zusammenfassung

Salt & Straw is hiring Shift Coordinators to drive smooth shop operations at Lincoln Road, Miami Beach. You will coach team members, coordinate tasks, and ensure exceptional guest experiences while handling daily tasks like scooping, hosting, and register operations.

Join a fast-paced, guest-focused team that values safety, quality, and community. Available evenings, weekends, and holidays; raise your leadership skills in a thriving ice-cream environment.

Qualifikationen

• Minimum 6+ months experience in food service, restaurant, retail or hospitality.
• Comfortable coaching, motivating, and supporting others.
• Strong communication skills and a passion for customer service.
• Thrives in fast-paced, team-oriented environments.
• Eager to grow leadership skills and take on more responsibility.

Aufgaben

• Coordinate daily shop operations to ensure a smooth, welcoming guest experience.
• Guide Scoopers, assign tasks, manage breaks, and provide team support.
• Deliver exceptional customer service and resolve guest concerns.
• Assist with inventory counts, cash handling, and daily documentation.
• Open/close shop and manage daily operational tasks to maintain standards.
• Coach Team Members with real-time feedback and training.
• Maintain product quality, food safety, cleanliness, and safety standards.
• Support with scooping, waffling, hosting, and operating the register.

Kenntnisse

Customer service

Team coaching

Communication

Hospitality

Ausbildung

High school diploma or GED

Tools

POS system

Jobbeschreibung

Salt & Straw is hiring Shift Coordinators to drive smooth shop operations at Lincoln Road, Miami Beach. You will coach team members, coordinate tasks, and ensure exceptional guest experiences while handling daily tasks like scooping, hosting, and register operations.

Join a fast-paced, guest-focused team that values safety, quality, and community. Available evenings, weekends, and holidays; raise your leadership skills in a thriving ice-cream environment.