Shift Lead - High-Energy Restaurant Ops & Guest Experience

Round Table Pizza; Chula Vista (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Round Table Pizza in California seeks a proactive Shift Lead to help manage daily restaurant operations, coach team members, and maintain exceptional guest experiences. This role focuses on operational excellence, food safety, and driving sales while fostering a positive, high-energy environment.

You will lead shifts, support hiring and training, and ensure consistent service standards. This position requires flexible scheduling, including nights, weekends, and holidays, to meet guest demand.

Qualifications

• High school diploma or equivalent.
• Must obtain and maintain all required food safety and alcohol service certifications, where required by state or local law.
• Previous restaurant leadership experience in a high-volume, full-service environment preferred.
• Minimum age to serve alcohol as required by state or local law.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Lead daily shift operations while delivering an outstanding guest experience.
• Coach, develop, and support Team Members to drive performance and engagement.
• Ensure compliance with food safety, alcohol service, and company standards.
• Monitor labor, service, and operational efficiency throughout each shift.
• Conduct pre-shift meetings and provide real-time coaching.
• Support hiring, training, and retention of Team Members.
• Promote sales initiatives and company loyalty programs.
• Perform other duties as assigned.

Skills

Restaurant leadership

Communication

Guest service

Coaching

Education

High school diploma

Job description

Round Table Pizza in California seeks a proactive Shift Lead to help manage daily restaurant operations, coach team members, and maintain exceptional guest experiences. This role focuses on operational excellence, food safety, and driving sales while fostering a positive, high-energy environment.

You will lead shifts, support hiring and training, and ensure consistent service standards. This position requires flexible scheduling, including nights, weekends, and holidays, to meet guest demand.