Shift Supervisor: Lead & Elevate Guest Experience

Round Table Pizza; Hanford (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Round Table Pizza in California is seeking a Shift Supervisor to lead restaurant operations during assigned shifts and support a high-performing team in delivering an exceptional guest experience.

This role emphasizes maintaining food quality, safety, and cleanliness, while coaching staff, managing opening/closing, and ensuring accurate cash handling and adherence to company policies.

Qualifications

• Minimum one year of restaurant, retail, hospitality, or leadership experience.
• Prior shift lead, key holder, supervisor, or management experience preferred.
• Basic computer and POS system knowledge.
• Food safety certification (or ability to obtain).

Responsibilities

• Lead restaurant operations during assigned shifts
• Support and coach Team Members to ensure successful shift execution
• Ensure food quality, recipe adherence, and portion control standards are maintained
• Monitor guest service and address customer concerns promptly and professionally
• Ensure dining room, kitchen, restrooms, and work areas remain clean and organized
• Complete opening, shift, and closing procedures accurately
• Monitor labor deployment and productivity during shifts
• Maintain cash-handling procedures and accountability standards
• Ensure food safety, sanitation, and company policies are consistently followed
• Verify completion of assigned shift tasks and operational checklists
• Assist with training and development of new Team Members
• Communicate operational issues, staffing concerns, or guest feedback to management

Skills

Leadership

Customer service

Communication

Time management

Problem solving

Reliability

Tools

POS system

Job description

Round Table Pizza in California is seeking a Shift Supervisor to lead restaurant operations during assigned shifts and support a high-performing team in delivering an exceptional guest experience.

This role emphasizes maintaining food quality, safety, and cleanliness, while coaching staff, managing opening/closing, and ensuring accurate cash handling and adherence to company policies.