Shift Lead: High‑Energy Guest Experience & Growth

Joe & the Juice / United States; Fort Lauderdale (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Paid Sick Leave

New Parent Leave

Free coffee

Job summary

JOE & THE JUICE in Fort Lauderdale is seeking a Shift Supervisor to help keep the heartbeat of the store alive. You’ll lead the shift, supervise daily operations, and ensure guest experiences stay top-notch while supporting the store management team.

We offer an $17.20/hour base plus tips, benefits like health insurance, paid sick leave, new parent leave, and free coffee. If you love fast-paced service, music, and turning a job into a career, join us.

Qualifications

• 1–2 years of supervisory or team lead experience.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• Proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Supervisory experience

Organizational skills

Communication skills

Staying cool under pressure

People-focused

Team leadership

Job description

JOE & THE JUICE in Fort Lauderdale is seeking a Shift Supervisor to help keep the heartbeat of the store alive. You’ll lead the shift, supervise daily operations, and ensure guest experiences stay top-notch while supporting the store management team.

We offer an $17.20/hour base plus tips, benefits like health insurance, paid sick leave, new parent leave, and free coffee. If you love fast-paced service, music, and turning a job into a career, join us.