Shift Lead - Happy Valley

10 Peet's Coffee Inc.; Happy Valley (OR); On-site; USD 26,863 - 27,552; Part time

Benefits offered by this job

Medical, dental, and vision benefits

Paid vacation

Free coffee/tea and baked goods

401(k) matching

Flexible schedule

Job summary

10 Peet's Coffee Inc. is looking for a Shift Lead in Happy Valley, Oregon to ensure smooth day-to-day operations in a fast-paced environment. This role emphasizes exceptional customer experience, team collaboration, and operational excellence.

Qualified candidates will have leadership experience, effective communication skills, and the ability to manage cash handling tasks. Benefits include competitive pay of $19.50-$20.00 per hour, as well as medical benefits, paid vacation, and a flexible schedule.

Qualifications

• At least 1 year of experience in a leadership role or directing work.
• Experience with POS/cash handling responsibilities.
• Ability to work early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead shifts to ensure smooth operations.
• Model exceptional customer experiences.
• Manage opening/closing routines and cash handling.

Skills

Leadership experience

Customer service

Cash handling

Problem-solving

Job description

Shift Lead

Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.

Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service – all while maintaining a clean and welcoming coffeebar.

Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.

Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.

Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem‑solving to keep shifts running smoothly.

Minimum Qualifications

• At least 1 year of experience working in a leadership role and/or directing the work of others.
• At least 1 year of experience with POS/cash handling responsibilities in a related industry.
• Availability to work a minimum of three days a week, including early mornings, evenings, weekends, nights, and/or holidays as needed by business.
• Legally eligible to work in the country where the job is located and comply with Peet’s Employment of Minors policies.
• At least 18 years of age or older.
• Ability to perform various physical tasks during the work shift (see Physical Requirements).

Benefits

• Competitive pay between $19.50 and $20.00 per hour, plus estimated $3.00 to $6.00 per hour in cash and electronic tips.
• Medical, dental, and vision benefit options available.
• Paid vacation (accrual after completion of 4 months of employment).
• Free coffee/tea beverages, fresh baked goods, and employee discount.
• 401(k) with generous matching (eligible at 18 years of age).
• Employee Assistance Program and resources for all employees.
• Flexible part-time schedule.

Equal Opportunity Employment

Peet’s is an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, veteran status, or any other category protected under federal, state, or local laws.

Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state, and local ordinances. Peet’s is committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. For assistance or accommodation, please contact [e-mail].