Shift Lead - N. E. Broadway

10 Peet's Coffee Inc.; Columbus (OH); On-site; USD 26,863 - 27,552; Part time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

Paid vacation

Employee discounts

Job summary

10 Peet's Coffee Inc. in Columbus, Ohio is seeking a Shift Lead to manage day-to-day operations and ensure customer satisfaction in a fast-paced environment. You will lead shifts, deploy tasks effectively, and uphold exceptional product quality while engaging genuinely with customers.

The ideal candidate should have a minimum of 1 year in a leadership role, availability for various shifts, and be able to perform physical tasks. Benefits include competitive pay, medical options, and employee discounts.

Qualifications

• At least 1 year of experience working in a leadership role and/or directing the work of others.
• Availability to work a minimum of three days a week, including early mornings, evenings, weekends, nights, and/or holidays as needed.
• Legally eligible to work in the country where the job is located.

Responsibilities

• Lead shifts and manage task deployment in a fast-paced environment.
• Deliver exceptional customer experiences and maintain a clean and welcoming coffee bar.
• Ensure operational excellence through key responsibilities during assigned shifts.

Skills

Leadership

Customer service

Cash handling

Job description

Shift Lead

Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.

Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service – all while maintaining a clean and welcoming coffeebar.

Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.

Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.

Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem‑solving to keep shifts running smoothly.

Minimum Qualifications

• At least 1 year of experience working in a leadership role and/or directing the work of others.
• At least 1 year of experience with POS/cash handling responsibilities in a related industry.
• Availability to work a minimum of three days a week, including early mornings, evenings, weekends, nights, and/or holidays as needed by business.
• Legally eligible to work in the country where the job is located and comply with Peet’s Employment of Minors policies.
• At least 18 years of age or older.
• Ability to perform various physical tasks during the work shift (see Physical Requirements).

Benefits

• Competitive pay between $19.50 and $20.00 per hour, plus estimated $3.00 to $6.00 per hour in cash and electronic tips.
• Medical, dental, and vision benefit options available.
• Paid vacation (accrual after completion of 4 months of employment).
• Free coffee/tea beverages, fresh baked goods, and employee discount.
• 401(k) with generous matching (eligible at 18 years of age).
• Employee Assistance Program and resources for all employees.
• Flexible part-time schedule.

Equal Opportunity Employment

Peet’s is an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, veteran status, or any other category protected under federal, state, or local laws.

Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state, and local ordinances. Peet’s is committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. For assistance or accommodation, please contact [e-mail].