Shift Lead — Hands-On Leader, Fast-Paced Growth

Five Guys logo; Carrollton (TX); On-site; USD 19,000 - 27,000; Full time

Job summary

Five Guys is seeking a Shift Leader for our Carrollton, TX location. You’ll lead by example on busy shifts, work side-by-side with crew, and ensure fast, friendly service that makes guests want to return.

You’ll jump into every role—from cashier to grill to dining room—coaching teammates, handling breaks and cash, and upholding food safety and brand standards. This is a hands-on leadership role with real growth opportunities.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communication skills.
• Leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

Decision making

Customer service

Tools

POS systems

Cash handling

Job description

Five Guys is seeking a Shift Leader for our Carrollton, TX location. You’ll lead by example on busy shifts, work side-by-side with crew, and ensure fast, friendly service that makes guests want to return.

You’ll jump into every role—from cashier to grill to dining room—coaching teammates, handling breaks and cash, and upholding food safety and brand standards. This is a hands-on leadership role with real growth opportunities.