Shift Lead: Hands-On Leader, Growth Path to GM

Five Guys logo; Mesa (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Five Guys in Mesa, AZ is seeking a Shift Leader to guide daily operations and lead by example on a fast-paced kitchen floor. You will jump into every role—from cashier to grill—to ensure quick, accurate service and a superior guest experience.

Ideal candidates bring 1–2 years of restaurant/retail/hospitality experience, strong communication, and the ability to stay calm under pressure. POS familiarity and basic math are required, with growth opportunities within the brand.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership experience

Communication skills

Teamwork

POS systems

Math basics

Job description

Five Guys in Mesa, AZ is seeking a Shift Leader to guide daily operations and lead by example on a fast-paced kitchen floor. You will jump into every role—from cashier to grill—to ensure quick, accurate service and a superior guest experience.

Ideal candidates bring 1–2 years of restaurant/retail/hospitality experience, strong communication, and the ability to stay calm under pressure. POS familiarity and basic math are required, with growth opportunities within the brand.