Shift Lead - Hands-On Leader in Fast-Paced Kitchen

Five Guys logo; Town of Middleton (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Tips

Job summary

Five Guys in Middleton, WI is seeking a Shift Leader to oversee operations and lead by example on every shift. You’ll work hands-on across roles—cashier, grill, prep, fries, and dining room—ensuring guests leave satisfied.

The role requires 1–2 years in hospitality with strong communication, teamwork, and the ability to stay calm under pressure while maintaining standards and accuracy. Opportunities for growth and development are highlighted in the description.

Qualifications

• 1–2 years of restaurant/retail/hospitality experience; leadership preferred.
• Strong communication skills and team-first mindset.
• Leads by doing, not just directing, with calm decision-making.
• Comfort with basic math and POS system usage.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into cashier, grill, prep, fries, dining room; no task is too small.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew; help train new team members.
• Maintain cleanliness, safety, and brand standards; manage shift tasks.

Skills

Leadership

Communication

Teamwork

Calm under pressure

Basic math

Education

High School or better

Tools

POS systems

Job description

Five Guys in Middleton, WI is seeking a Shift Leader to oversee operations and lead by example on every shift. You’ll work hands-on across roles—cashier, grill, prep, fries, and dining room—ensuring guests leave satisfied.

The role requires 1–2 years in hospitality with strong communication, teamwork, and the ability to stay calm under pressure while maintaining standards and accuracy. Opportunities for growth and development are highlighted in the description.