Shift Lead: Hands-On Leader in a Fast-Paced Team

Five Guys logo; Lanham (MD); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Tips

Bonus

Job summary

Five Guys in Lanham, MD is seeking a Shift Leader to manage operations on shift, lead a hands-on team, and ensure outstanding guest experiences. The role involves stepping into multiple positions to keep service fast and accurate during busy periods.

You will coach crew, train new teammates, and uphold brand standards while maintaining a clean, safe kitchen. Strong leadership and communication are required.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience with leadership preferred.
• Strong communication skills and a team-focused mindset are essential.
• Ability to stay calm and make quick decisions in fast-paced environments.

Responsibilities

• Lead the shift and run operations when management is not on site.
• Work across roles including cashier, grill, prep, fries, and dining room.
• Deliver fast, accurate service and ensure a great guest experience.
• Coach and motivate crew members to perform at their best.
• Help train new team members and build a positive culture.

Skills

Leadership

Communication

Teamwork

POS literacy

Education

High School diploma

Tools

POS systems

Job description

Five Guys in Lanham, MD is seeking a Shift Leader to manage operations on shift, lead a hands-on team, and ensure outstanding guest experiences. The role involves stepping into multiple positions to keep service fast and accurate during busy periods.

You will coach crew, train new teammates, and uphold brand standards while maintaining a clean, safe kitchen. Strong leadership and communication are required.