Shift Lead: Hands-On Leader for Fast-Paced Service

Five Guys logo; Hershey (PA); On-site; USD 23,000 - 29,000; Full time

Job summary

Five Guys Operations LLC in Hershey, PA is seeking a Shift Leader to supervise daily operations and lead by example on every shift. You’ll work side‑by‑side with the team to ensure guest satisfaction and high standards.

You’ll handle multiple roles—from cashier to grill to dining room—while coaching teammates and maintaining quality. This role offers fast growth and hands‑on leadership experience in a busy kitchen.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Basic math and comfort using POS systems.
• Team-first mindset with strong communicationskills
• Someone who leads by doing—not just directing

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication skills

Education

High School or better

Tools

POS systems

Job description

Five Guys Operations LLC in Hershey, PA is seeking a Shift Leader to supervise daily operations and lead by example on every shift. You’ll work side‑by‑side with the team to ensure guest satisfaction and high standards.

You’ll handle multiple roles—from cashier to grill to dining room—while coaching teammates and maintaining quality. This role offers fast growth and hands‑on leadership experience in a busy kitchen.