Shift Lead — Hands-On Leader in Fast-Paced Dining

Five Guys logo; Miami (FL); On-site; USD 22,000 - 31,000; Full time

Job summary

Five Guys is seeking a Shift Leader in Miami, FL to guide daily operations, support crew, and ensure top guest experience. You’ll lead by example on a fast-paced shift, juggling tasks from cash handling to safety and cleanliness, while training new staff and maintaining brand standards.

Ideal candidates have 1–2 years in restaurant or hospitality, strong communication, and comfort with POS systems. This hands-on leadership role offers growth and a dynamic team environment.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communicationskills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn't on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

POS systems

Cash handling

Education

High school diploma

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader in Miami, FL to guide daily operations, support crew, and ensure top guest experience. You’ll lead by example on a fast-paced shift, juggling tasks from cash handling to safety and cleanliness, while training new staff and maintaining brand standards.

Ideal candidates have 1–2 years in restaurant or hospitality, strong communication, and comfort with POS systems. This hands-on leadership role offers growth and a dynamic team environment.