Shift Lead — Hands-On Leader with Fast Growth

Five Guys logo; Miami (FL); On-site; USD 29,000 - 34,000; Full time

Job summary

Five Guys in Miami is seeking a Shift Leader to drive daily operations, lead by example, and ensure an outstanding guest experience. You’ll work hands-on with the team, stepping in across positions to keep service moving smoothly and on-brand.

Ideal candidates have 1–2 years in hospitality, strong communication, and comfort with POS systems and basic math. Enjoy growth opportunities, a high-energy environment, and the chance to build a positive culture on every shift.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• Strong communication skills
• Leads by doing—not just directing
• Comfort using POS and basic math

Responsibilities

• Lead the shift and run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room
• Deliver fast, accurate service and create a great guest experience
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Customer service

POS proficiency

Teamwork

Tools

POS system

Job description

Five Guys in Miami is seeking a Shift Leader to drive daily operations, lead by example, and ensure an outstanding guest experience. You’ll work hands-on with the team, stepping in across positions to keep service moving smoothly and on-brand.

Ideal candidates have 1–2 years in hospitality, strong communication, and comfort with POS systems and basic math. Enjoy growth opportunities, a high-energy environment, and the chance to build a positive culture on every shift.