Shift Lead — Guest Service & Bar Ops

Recovery Sports Grill Amsterdam; South Amsterdam (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Recovery Sports Grill Amsterdam is hiring a Shift Supervisor to assist managers and run daily operations in our restaurant. You will supervise service, ensure consistency with recipes and sanitation, and help manage cash handling and POS transactions while upholding health and safety standards.

The role requires 18+ years of age, Serve Safe and TIPS certifications, solid math skills, and the ability to stand for long periods and lift up to 50 pounds.

Qualifications

• Must be a minimum of 18 years of age.
• Serve Safe certification complete.
• TIPS certification complete.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Responsibilities

• Ensures prompt, friendly service according to company guidelines; is guest driven.
• Exhibits a professional image.
• Completes duties of managers in their absence.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Enforces alcohol awareness on a shift to shift basis.
• Fill in where needed to ensure guest service standards and efficient operations.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Corrects unsafe practices or conditions.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

Skills

Serve Safe

TIPS

Math skills

Cash handling

POS system

Guest service

Standing for long hours

Lifting up to 50 pounds

Job description

Recovery Sports Grill Amsterdam is hiring a Shift Supervisor to assist managers and run daily operations in our restaurant. You will supervise service, ensure consistency with recipes and sanitation, and help manage cash handling and POS transactions while upholding health and safety standards.

The role requires 18+ years of age, Serve Safe and TIPS certifications, solid math skills, and the ability to stand for long periods and lift up to 50 pounds.