Shift Lead: Guest Experience & Team Growth

Thunderdome Restaurant Group; Cincinnati (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, vision, dental and life insurance

Paid time off

401K eligibility

Participation in a shared tip pool

Growth opportunities

Job summary

Thunderdome Restaurant Group in Cincinnati is looking for a Shift Lead responsible for ensuring guest satisfaction and maintaining quality standards. The role involves physical tasks like lifting and moving, as well as working closely with guests and team members.

We provide benefits including medical and dental insurance, paid time off, and opportunities for growth after probation. Ideal candidates are knowledgeable about food and beverage offerings, able to maintain a clean work environment, and possess strong communication skills.

Qualifications

• Ability to assist with guest experience and improve satisfaction.
• Physical capability to lift and move up to 50 pounds.
• Manual dexterity and ability to follow instructions.

Responsibilities

• Assist guests and ensure a quality dining experience.
• Maintain cleanliness and professional appearance.
• Work collaboratively with kitchen and service staff.
• Contribute to team member development and accountability.

Skills

Guest service

Food and beverage knowledge

Teamwork

Communication

Job description

Thunderdome Restaurant Group in Cincinnati is looking for a Shift Lead responsible for ensuring guest satisfaction and maintaining quality standards. The role involves physical tasks like lifting and moving, as well as working closely with guests and team members.

We provide benefits including medical and dental insurance, paid time off, and opportunities for growth after probation. Ideal candidates are knowledgeable about food and beverage offerings, able to maintain a clean work environment, and possess strong communication skills.