Shift Leader: Elevate Guest Experience & Team Growth

Thunderdome-Restaurant-Group; Amelia (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Paid time off

401K

Growth opportunities

Job summary

Thunderdome Restaurant Group is seeking a shift lead to support guest experience and uphold the quality of our menu items. This role involves on‑the‑line food and beverage preparation, interacting with guests, and maintaining a clean, professional work environment.

You will assist management in coaching team members and ensuring adherence to safety and sanitation standards, contributing to a positive, cooperative team atmosphere and to the continued growth of our restaurant group.

Qualifications

• Knowledgeable about food and beverage offerings.
• Maintains a clean and professional appearance.
• Follows safety, sanitation and health standards.

Responsibilities

• Assist with guest experience and overall quality of menu items.
• Assist managers in developing team members and holding them to high standards.
• Work on the line with food and beverage preparation while interacting with guests.
• Handle guest requests and complaints professionally and ensure guest satisfaction.

Skills

Guest experience

Team leadership

Food & beverage knowledge

Safety & sanitation

Job description

Thunderdome Restaurant Group is seeking a shift lead to support guest experience and uphold the quality of our menu items. This role involves on‑the‑line food and beverage preparation, interacting with guests, and maintaining a clean, professional work environment.

You will assist management in coaching team members and ensuring adherence to safety and sanitation standards, contributing to a positive, cooperative team atmosphere and to the continued growth of our restaurant group.