Shift Lead: Guest Experience & Store Ops

Pilot Flying J

Madisonville (KY)

On-site

USD 18,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Weekly Pay

Job summary

Pilot Company, a leading network of travel centers, is seeking a Shift Leader to supervise store staff and daily operations. The ideal candidate will deliver excellent customer service and help keep facilities well-maintained and running smoothly.

Pay starts between $13.44 and $19.49 per hour. The role requires retail experience, strong teamwork, and flexibility to work nights, days, weekends, and holidays. Benefits include nationwide medical, 401(k), tuition reimbursement, and weekly pay.

Qualifications

  • Experience in retail operations
  • Excellent customer service skills
  • Proficient with a calculator, computer and other equipment
  • Ability to work as part of a team and interact with different levels
  • Flexible schedule including nights, days, weekends and holidays
  • Background check is required

Responsibilities

  • Supervise store employees and general store operations
  • Respond to customer needs and support managers to maintain service quality

Skills

Retail operations
Customer service
Computer skills
Teamwork
Flexible schedule
Background check

Job description

Pilot Company, a leading network of travel centers, is seeking a Shift Leader to supervise store staff and daily operations. The ideal candidate will deliver excellent customer service and help keep facilities well-maintained and running smoothly.

Pay starts between $13.44 and $19.49 per hour. The role requires retail experience, strong teamwork, and flexibility to work nights, days, weekends, and holidays. Benefits include nationwide medical, 401(k), tuition reimbursement, and weekly pay.

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