Guest Services Leader: Store Ops & Customer Experience

Pilot Flying J; Fargo (ND); On-site; USD 20,595 - 30,610; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and frontline teammates. The role emphasizes excellent customer service, maintaining clean facilities, and supporting management with daily tasks.

Pay starts between $14.95 and $22.22 per hour. The position offers a flexible schedule, weekly pay, and benefits such as medical, dental, and vision, a 401(k), tuition reimbursement, and other employee perks.

Qualifications

• Experience in retail operations.
• Strong customer service skills and ability to maintain a customer-focused culture.
• Proficient with a calculator, computer, and basic equipment.
• Ability to work as part of a team across levels from hourly staff to management.

Responsibilities

• Supervise store employees and overall store operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with daily tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Retail operations

Teamwork

Flexible schedule

Background check

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and frontline teammates. The role emphasizes excellent customer service, maintaining clean facilities, and supporting management with daily tasks.

Pay starts between $14.95 and $22.22 per hour. The position offers a flexible schedule, weekly pay, and benefits such as medical, dental, and vision, a 401(k), tuition reimbursement, and other employee perks.