Shift Lead & Guest Experience Champion

AG Bells II; Illinois; On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchise located in Illinois is seeking a dedicated Shift Lead to support the Restaurant General Manager. Responsibilities include overseeing work shifts, ensuring the team complies with Taco Bell standards, and maintaining a welcoming and safe environment for guests and team members. Ideal candidates will possess strong customer service skills, problem-solving abilities, and effective communication with the management team. This dynamic role emphasizes leadership and teamwork.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience providing constructive feedback to team members.
• Strong communication skills with restaurant management.

Responsibilities

• Run effective work shifts and maintain Taco Bell standards.
• Ensure team members complete all assigned duties.
• Maintain a safe working environment for team members and customers.

Skills

Customer service skills

Problem-solving

Team leadership

Job description

A Taco Bell franchise located in Illinois is seeking a dedicated Shift Lead to support the Restaurant General Manager. Responsibilities include overseeing work shifts, ensuring the team complies with Taco Bell standards, and maintaining a welcoming and safe environment for guests and team members. Ideal candidates will possess strong customer service skills, problem-solving abilities, and effective communication with the management team. This dynamic role emphasizes leadership and teamwork.