Shift Lead: Guest Experience & Team Coach

JAI Taco Atlanta; Jonesboro (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchisee in Jonesboro, GA is looking for a dedicated Shift Lead to support the General Manager in overseeing operations. The role involves managing work shifts, ensuring food quality, and addressing customer complaints with a positive approach. As a Shift Lead, you will play a critical role in maintaining a safe environment and guiding team members to meet Taco Bell standards. This position offers an opportunity to develop leadership and operational skills in a dynamic fast-food setting.

Qualifications

• Experience in customer service and handling complaints.
• Ability to provide feedback to team members positively.
• Strong communication skills with management.

Responsibilities

• Support the Restaurant General Manager by managing shifts.
• Ensure team members complete assigned duties.
• Maintain a safe environment for team and customers.

Skills

Customer service

Problem-solving

Positive communication

Job description

A Taco Bell franchisee in Jonesboro, GA is looking for a dedicated Shift Lead to support the General Manager in overseeing operations. The role involves managing work shifts, ensuring food quality, and addressing customer complaints with a positive approach. As a Shift Lead, you will play a critical role in maintaining a safe environment and guiding team members to meet Taco Bell standards. This position offers an opportunity to develop leadership and operational skills in a dynamic fast-food setting.