Shift Lead - Frontline Team Coach & Service Expert

JAI Restaurant Group; Fayetteville (GA); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

A local restaurant franchise is seeking a skilled SHIFT LEAD to support the Restaurant General Manager in running shifts effectively. Responsibilities include overseeing team members, ensuring they complete duties, and maintaining Taco Bell standards for food quality. The ideal candidate will handle customer complaints, provide feedback, and ensure a safe working environment for both staff and customers. This full-time role is perfect for someone with a strong leadership background in food service.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing constructive feedback to Team Members.
• Strong communication skills with management.

Responsabilités

• Support the Restaurant General Manager in managing shifts.
• Ensure Team Members complete assigned duties and serve quality food.
• Maintain safety and security protocols in the restaurant.

Connaissances

Customer service

Team leadership

Problem-solving

Communication

Description du poste

A local restaurant franchise is seeking a skilled SHIFT LEAD to support the Restaurant General Manager in running shifts effectively. Responsibilities include overseeing team members, ensuring they complete duties, and maintaining Taco Bell standards for food quality. The ideal candidate will handle customer complaints, provide feedback, and ensure a safe working environment for both staff and customers. This full-time role is perfect for someone with a strong leadership background in food service.