Shift Lead: Service Champion & Team Coach

JAI Taco Atlanta; Lithonia (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

A Taco Bell franchisee in Lithonia, Georgia, seeks a Shift Lead to support the Restaurant General Manager. The ideal candidate will oversee shifts, manage team performance, and ensure customer satisfaction. Responsibilities include resolving complaints, providing team feedback, and upholding restaurant safety protocols. This role requires strong leadership and communication skills as well as a focus on maintaining Taco Bell standards.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Skill in providing constructive feedback to team members.
• Strong communication with management and team members.

Responsibilities

• Assist the Restaurant General Manager in running shifts.
• Ensure team members complete assigned duties safely.
• Guarantee a positive customer experience.

Skills

Customer service skills

Problem-solving skills

Team leadership

Job description

A Taco Bell franchisee in Lithonia, Georgia, seeks a Shift Lead to support the Restaurant General Manager. The ideal candidate will oversee shifts, manage team performance, and ensure customer satisfaction. Responsibilities include resolving complaints, providing team feedback, and upholding restaurant safety protocols. This role requires strong leadership and communication skills as well as a focus on maintaining Taco Bell standards.