Shift Lead: Guest Experience

UDF-MyScoop Branding; Dayton (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader in Dayton, OH to deliver the Hi Five Guest Experience and oversee store operations. The role involves handling shakes and merchandise, managing POS and gas sales, and ensuring safety and compliance during the shift.

The candidate will supervise staff, maintain cleanliness, and assist customers with a warm, authentic greeting while following company policy and ethical standards.

Qualifications

• Must be legally qualified under state laws to conduct sales of alcohol and tobacco.
• Ability to speak, hear and understand spoken English to communicate with customers.
• Expectation to move/handle items and operate store equipment safely.

Responsibilities

• Provide the Hi Five Guest Experience to guests and keep the store welcoming.
• Operate the DipSide items, shakes, cups, and sundaes with accuracy.
• Manage POS transactions, gas sales, and ensure proper cash handling.
• Restock shelves and maintain clean, organized displays and equipment.
• Follow security, safety, and loss-prevention procedures on shift.

Skills

Guest service

POS operations

Cash handling

English communication

Team coordination

Tools

DipSide equipment

POS terminal

Gas console

Price book

Job description

United Dairy Farmers is seeking a Shift Leader in Dayton, OH to deliver the Hi Five Guest Experience and oversee store operations. The role involves handling shakes and merchandise, managing POS and gas sales, and ensuring safety and compliance during the shift.

The candidate will supervise staff, maintain cleanliness, and assist customers with a warm, authentic greeting while following company policy and ethical standards.