Shift Lead — Guest‑Centric Coffee Shop

ZippyApp - Recruitment Marketing; Skokie (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

ZippyApp - Recruitment Marketing is looking for enthusiastic leaders to join Dunkin as a Supervisor/Shift Lead/Crew Lead. This role is integral in coaching crew members and driving a positive guest culture within the establishment.

Candidates should have prior experience in similar positions and exhibit strong communication and management skills. The opportunity is available as part-time or full-time.

Qualifications

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience.
• Ability to speak and read English fluently.
• Dunkin Donuts/Coffee shop/QSR experience a plus.

Responsibilities

• Assist with cashier functions including cash outs and making change.
• Ensure the cleanliness of the restaurant and delegate side-work tasks daily.
• Perform uniform checks ensuring that everyone is in the proper attire.
• Run the shift while making sure that all employees are taking their mandatory breaks at the appropriate times.
• Assist the Manager with any additional needs.

Skills

Effective communication

Management skills

Restaurant experience

Fluent English

QSR experience

Job description

ZippyApp - Recruitment Marketing is looking for enthusiastic leaders to join Dunkin as a Supervisor/Shift Lead/Crew Lead. This role is integral in coaching crew members and driving a positive guest culture within the establishment.

Candidates should have prior experience in similar positions and exhibit strong communication and management skills. The opportunity is available as part-time or full-time.