Supervisor / Shift Lead / Crew Lead / Team Lead

ZippyApp - Recruitment Marketing; Niles (IL); On-site; USD 30,000 - 45,000; Part time

Job summary

ZippyApp - Recruitment Marketing is seeking a Supervisor / Shift Lead in Niles, Illinois, to join Dunkin's fun-paced environment. The candidate will coach crew members and foster a positive guest culture while managing daily operations.

Responsibilities include handling cash functions, ensuring restaurant cleanliness, and assisting with staff management. Ideal candidates have prior experience in similar roles, strong communication skills, and the ability to work in a fast-paced setting.

Qualifications

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience required.
• Must speak and read English fluently.
• Experience in Dunkin Donuts/Coffee shop/QSR is a plus.

Responsibilities

• Assist with cashier functions including cash outs and making change.
• Ensure cleanliness of the restaurant and delegate tasks.
• Perform uniform checks to ensure proper attire.
• Run the shift and manage employee breaks.
• Assist the Manager with additional needs.

Skills

Effective communication

Management skills

Restaurant experience

Fluent in English

Job description

Join the Fun Paced world of Dunkin! Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. The Supervisor / Shift Lead / Crew Lead / Team Lead position is generally offered as a part‑time or full‑time opportunity. Prior experience as a shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manager, GM, or supervisor is highly desirable.

Requirements and Responsibilities

Requirements:

• Ability to effectively communicate.
• Ability to manage others.
• Previous restaurant experience.
• Ability to speak and read English fluently.
• Dunkin Donuts/Coffee shop/QSR experience a plus.

Responsibilities:

• Assist with cashier functions including cash outs and making change.
• Ensure the cleanliness of the restaurant and delegate side‑work tasks daily.
• Perform uniform checks ensuring that everyone is in the proper attire.
• Run the shift while making sure that all employees are taking their mandatory breaks at the appropriate times.
• Assist the Manager with any additional needs.